Head of Developer Relations


Posted: 2 months ago

Company Website
Position type
full time
Job source
Remote ok
Job location
San Francisco, California, United States

About The Team:

The mission of our Developer Relations team is to educate, engage, and empower developers with OneSignal’s rich, intelligent, omni-channel messaging solution using code, content, context, and community. We’re polyglot engineers on a mission to help developers.

As our Head of Developer Relations, you will lead our worldwide developer advocacy efforts. You will be responsible for evolving and executing on a strategy that defines how OneSignal builds relationships with developers across the globe. 
We are seeking a driven, experienced, and enthusiastic leader to help us elevate our relationship with our developer community and drive the next round of 10x growth at OneSignal.

Our blog contains more information about the OneSignal Engineering career ladder, compensation model, remote-first culture, and our diverse team

In a typical month, a Head of Developer Relations at OneSignal might:

  • Recruit, coach, and lead-by-example to staff a growing team of Developer Relations experts. Support and compress information to empower our Product and Marketing functions. Partner with other engineering and marketing leads to drive forward OneSignal thought leadership
  • Serve as the Voice of the Developer, providing strategic product feedback and meaningful Developer Experience context to our broader organization
  • Contribute to documentation, code samples, and sample projects
  • Speak and represent OneSignal at conferences.  Lead events to engage developers about OneSignal's product.  Plan and review DevRel contributions to Content & Event Marketing efforts.
  • Write technical blog posts and tutorials for the OneSignal blog or partner blogs
  • Participate in online communities & forums with target audiences (Unity forum, StackOverflow, etc). Manage our OneSignal Developer Community
  • Engage with developers where they are; troubleshooting customer issues, and developing or directing software system testing or validation procedures, programming, or documentation
  • Engage with the Developer Relations community to recruit top practitioners
  • Conduct research on ecosystem trends, upstream software changes, and deepening domain knowledge

We value a variety of experiences, and these are not required. It would be an added bonus if you have experience in any of the following:

  • 12+ years experience in technical roles( Technical Program Manager, Software Engineer, Partner Engineer, Developer Advocate, Technical Writing, etc.)
  • 5+ years experience as a leader of a technical group or DevRel team
  • 5+ years experience developing in at least one of Web, Mobile, Desktop, Backend or Games development environments
  • Deep expertise in developer advocacy and community engagement
  • Proficiency in written and oral communications with a strong affinity for technical writing and obsession with creating content that inspires developers to adopt our products and build
  • Ability to set a strong vision for the team and follow through to execution. Change management and project management experience, or experience working to coordinate activities with multiple stakeholders. Excellent collaboration and communication skills - leading execution across teams, influencing across organizations in small teams, and larger group presentation formats

Preferred Skills and Experience:

  • Ability to establish relationships and build rapport to inform decision-making across the company
  • Expertise at building strong relationships with technical and non-technical audiences, and can leverage creative thinking and efficient processes to improve Developer Experience
  • Customer driven mentality, with a drive to go above and beyond to make sure our customers are successful
  • Experience growing developer relations functions
  • Experience writing SDKs, Client Libraries, or other Developer Tools
  • Polyglot engineer.  Broad knowledge of diverse development environments
  • Active engagement with a developer community
  • Enjoys interacting with a developer ecosystem and is experienced in leveraging empathy for making better developer products

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