Business Development Representative

Who We Are: 

At Calm, we have a simple, albeit BIG mission: to make the world a happier and healthier place. Through our website, blog, and app—filled with meditations, sleep stories, music, movement, and more—we’re redefining what mental care looks like in 2021 and beyond. With over 100 million users worldwide, 100,000 new users daily, and our growing partnerships with major companies, we’re having a positive effect on more and more people each and every day. And while the heart of Calm is digital, we are growing and expanding offline with a variety of products and services to help deliver on our mission of health and happiness, the world over. 

What We Do:

We are looking for an Account Development Representative (ADR) to play a crucial role in increasing the qualified enterprise pipeline of new opportunities and sales volume across Calm’s products and services. 

The ideal candidate would be a self-starter with a track record of successful, credible lead follow-up and sales development experience at multiple executive levels within an organization. They are creative, passionate, and driven team-players. Day-to-day responsibilities include outbound prospecting to enterprise companies, routing new enterprise leads to Account Executives, and tracking various data points that will help optimize our sales efforts. If you’re ready to do the best work of your life and be inspired by Calm's mission of improving wellness, join us for an adventure that will define your career.

What You’ll Do:

• Utilize a consistent contact attempt process via phone, email, and social media to nurture, qualify, and set appointments with new prospects either through cold calling emailing, and social selling into our targeted accounts. 
• Prospect, educate and qualify leads to create sales-ready opportunities
• Establishing rapport with all levels of buyers including senior executives
• Successfully manage and overcome prospect objections
• Understanding a prospects’ challenges and effectively communicating how Calm will meet them
• Follow the established pre-sales process and consistently use Salesforce.com to document prospect interaction ensuring efficient lead management
• Keep abreast of the industry and technologies to ensure you are a trusted resource to prospects and customers
• Ensure 100% satisfaction with all prospects and customers

Who You Are:

• Four-year degree or relevant work experience
• Previous outbound sales development experience is required
• Consistent measurable over-achievement in past experiences
• Excellent verbal and written communication skills with attention to detail
• A “get it done now” attitude
• High-energy, passion, and a positive attitude
• Familiarity with Outreach.io or similar systems
• Experience with Salesforce is strongly preferred

Outcomes: 

• Utilize a consistent contact attempt process via phone, email, and social media to nurture, qualify, and set appointments with prospects either through cold calling or by following up on leads generated by marketing campaigns
• Prospect, educate and qualify leads to create sales-ready opportunities
• Establishing rapport with all levels of buyers including senior executives
• Successfully manage and overcome prospect objections
• Understanding a prospects’ needs and effectively communicating how Calm will meet them
• Follow the established pre-sales process and consistently use Salesforce.com to document prospect interaction ensuring efficient lead management
• Keep abreast of the industry and technologies to ensure you are a trusted resource to prospects and customers
• Ensure 100% satisfaction with all prospects and customers

Nice-to-Haves: 

• Interest in wellness, meditation, and resilience a plus
• Previous success with selling into HR and Benefits teams is a plus