Zoho Consultant

VAYUZ Technologies

Posted: 8 days ago

Company Website
https://cutshort.io/jo...
Position type
full time
Job source
Cutshort
Category
programming
Remote
No
Salary
10 - 12 lacs/annum
Job location
India
About

Skills  

  • Experience in building or implementing requirements on ZOHO CRM plus products, Zoho Creator, Zoho Projects, Zoho Work-drive, Zoho one 
  • Experience in writing Zoho custom functions, with a deep understanding of Deluge, preferred 
  • Experience and knowledge of relational databases including work with MongoDB, or other common RDBMS 

Job Responsibilities 

  • Deliver technology solutions that are critical to the day-to-day operations and continued growth of the business 
  • Participate in requirements-gathering sessions with business users 
  • Document requirements for new features, data capture, process functions, reports, and training 
  • Functional and System Knowledge 
  • CRM customization and assisting CRM Implementation 
  • Scripting/Configuring in Zoho CRM / Creator / Desk and other Zoho apps 
  • Writing custom functions/ basic integrations/testing and implementing extensions custom functions for ZOHO CRM, Creator, and other Zoho Apps 
  • Configuring APIs integration with various systems and Zoho Testing, creation of screens, functionality, and UI in Zoho Creator. 
  • Understand system integrations and dependencies 
  • Analyze the impact of changes on systems and integrations 
  • Process mapping and workflow creation 
  • Must have a Functional & Technical Understanding of Zoho applications. 
  • Managing all Zoho applications for internal teams including - workflows, knowledge base setup, and user access management. 
  • Understand requirements by function and setup processes in Zoho 
  • Ensure smooth running of existing applications and handle any kind of challenge being faced by the team 
  • Setup knowledge for users by the team, to learn and execute their set of processes 
  • Identify opportunities for integration with external apps 
  • Act as internal Zoho Support/Zoho creator desk to troubleshoot queries/issues 
  • Train users to utilize their specific Zoho apps for their use case 
  • Planned, implement, and manage process change initiatives with respective department heads. 
  • Configuration of core Zoho Applications like CRM, Desk, Creator, Project, Campaign, etc. 
  • Act as internal Zoho Support desk to troubleshoot queries/issues. 
  • Conduct monthly reviews with teams to understand adoption/improvements 
  • Plan, implement, and manage process change initiatives with respective department heads 
  • Use data and reports to make evidence-based decisions to increase Zoho adoption 

Desired Candidate Profile 

  • Excellent communication skills. 
  • Minimum 3 years experience in Zoho Application. 

  • Hands-off experience/inclination to work with Zoho applications. 
  • Configuration on Zoho CRM, Desk, Project 
  • Workflow / Custom Functions / Blueprint configuration on Zoho. 
  • Understanding of Business Processes
Skills:- MongoDB, Relational Database (RDBMS), Deluge, Zoho Work-Drive, Zoho One, Zoho, Zoho CRM and Customer Relationship Management (CRM)

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