SketchDeck Inc: Senior Creative Project Manager

Headquarters: Remote, US
URL: https://sketchdeck.com/

• Deliver high quality design projects that meet and exceed client expectations:
  • Discuss upcoming projects with clients: build budgets/timelines, discuss creative expectations, educate on process and help get them started where needed
  • Review incoming projects, ensure brief and scope are clear for design success and hitting credit budgets
  • Work with Design Directors as needed on creative scoping and direction
  • Manage allocation of projects across design team to hit deadlines, budget and quality goals
  • Direct and support designers so they can deliver great design, on brand and hitting brief requirements
  • Review projects before delivery, ensuring they meet the brief, follow the brand and are free from QC errors
  • Resolve projects that get in trouble through proactive communication with clients, and direction to team
  • Deliver an overall impressive experience that makes clients share with their friends and colleagues
  • Obtain PO / SOWs as needed to secure projects
  • Keep on top of utilization to ensure design is delivered profitably
  • Ability to manage complex projects / programs ($25k - $100K+ revenue)
• Nurture, retain and grow your client relationships:
  • Help new users through their first projects
  • Build strong relationships with clients and proactively keep in touch
  • Lead quarterly status updates and keep current on client goals
  • Lead weekly or monthly meetings to align on project needs that meet retainer budgets
  • Work to ensure membership clients retain and grow; share opportunities for growth and flag/solve issues
  • Create strategies with your member / enterprise clients to help them get impact from design across their teams and provide us with visibility of pipeline
  • Renew membership contracts
• Build & manage a motivated team that can meet client expectations with regard to design and product types. Ensure ability to scale and keep up with growth as needed.
  • Daily standups with core team to align on priorities and get best impact & motivation from the team
  • Recruit and hire team members as needed to keep up with growth
  • Manage Jr PM (as needed)
  • Manage 8+ designers/QC
  • Train designers on member / enterprise brands
• As a senior team member, mentor, collaborate and improve things around you:
  • Review and revise processes to ensure we are constantly improving and evolving
  • Mentor other PMs
  • Collaborate with sales and marketing to help them bring in the best clients with the right expectations
  • Find ways to improve SketchDeck and live our values.

• 5-8 years of project management experience in a creative agency or related organization
• Strong creative and design sense - you know what good looks like!
• Proven ability to solve problems creatively
• Experience seeing projects through the full life cycle
• Strong interpersonal and communication skills and extremely resourceful
• Proven ability to complete projects according to outlined scope, budget, and timeline
• Demonstrable problem-solving project management experience and skills
• Strong organizational, time management, and verbal and written communication skills
• Ability to manage multiple projects simultaneously
• Proficiency in Microsoft Office tools

• Salary range: $100,000 - 115,000 + incentive
• Health insurance (medical, dental, and vision)
• Stock options
• 401(k) with company match
• Fully remote working (that started pre-covid and will continue after!)
• Paid time off that grows with tenure
• Annual company retreat
• Computer hardware of your choice (up to $1500)
• $500 towards your office setup expenses
• To work with a talented team of designers, business people, and engineers!

To apply: https://weworkremotely.com/remote-jobs/sketchdeck-inc-senior-creative-project-manager