ServiceNow Developer

Concinnity Media Technologies

Posted: 10 months ago

Company Website
https://cutshort.io/jo...
Position type
full time
Job source
Cutshort
Category
programming
Remote
No
Salary
7 - 11 lacs/annum
Job location
Chennai
About

Job Code: DSSR0001


Experience: 4+ years 

Shift: UK (2 pm to 11 pm)

Work Location: Chennai / 100% work from the office.


Job Description: 

ServiceNow is a cloud-based platform that provides IT services management (ITSM), IT operations management (ITOM), and other business process automation solutions. The role involves designing, developing, and maintaining applications on the ServiceNow platform. They have expertise in customizing and configuring the ServiceNow platform to meet the specific needs of the business. 


Responsibilities:

  • Integration and Automation: Integrate ServiceNow with external systems, applications, and tools using REST/SOAP APIs, MID Server, and scripting languages like JavaScript. Automate processes and workflows to streamline IT service delivery and enhance operational efficiency.
  • Testing and Documentation: Develop test plans, perform unit testing, and assist with user acceptance testing (UAT) to ensure quality and functionality of ServiceNow solutions. Create and maintain technical documentation, including design specifications, configuration guides, and process documentation.
  • System Configuration: Configure ServiceNow modules, tables, fields, forms, views, notifications, and other system components to meet business needs. Define and maintain data models, access controls, and user roles within the ServiceNow platform.
  • Develop and maintain ServiceNow applications using JavaScript, HTML, CSS, and other scripting languages.
  • Data Governance, Data Reporting, Service Now Dashboards development, ITIL Process Architecture, Regulatory Systems and documentation Exp.
  • Create and manage ServiceNow service Catalog items, workflows, and catalog tasks. 
  • Integrate ServiceNow with other systems and applications using APIs and web services. 
  • Platform testing, debugging, and troubleshooting of ServiceNow applications and workflows.
  • Provide technical expertise and guidance to the ServiceNow development team. 
  • Stay updated with the latest ServiceNow features, releases, and best practices.


Requirements:

  • Bachelor’s or Master’s degree in computer science or a related field.
  • A background in software development, engineering, IT business administration, Agile/SAFE, databases, or similar.
  • Strong experience in Service Now CMDB Development.
  • CMDB - API based data integrations, CSDM 4.0, Service Now Discovery and ITOM experience, Cloud - AWS, Azure Discovery, Service Mapping Exp, IRE Exp.
  • Proven development and delivery of Security & Risk/GRC development in client environments.
  • ServiceNow CIS certification in Risk & Compliance, GRC.
  • Experience with key technologies relevant to ServiceNow integration solutions including SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS.
  • ServiceNow Certified System Administrator (CSA)
  • ITIL Foundations Certification
  • Quick learner, self-motivated and can work independently.
  • Strong verbal, written communication skills and a collaborative problem-solving style.


Skills:- Agile/Scrum, CMDB, API, Amazon Web Services (AWS), GRC, Risk Management, SSO, LDAP, JDBC, ODBC, RESTful APIs, SCP, CSA and ITIL

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