About HighLevel
Founded in 2018, HighLevel LLC (www.gohighlevel.com) is a two-tier B2B SaaS Platform focused on Marketing Agencies. We aspire to be a one-stop solution for marketing agencies. We enable agencies to serve their clients with ease using the best cutting-edge tools in the industry. Our clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call center / Sales agencies, and freelancers. We operate across niches like real estate, dental & medical, local businesses, e-commerce, professional services, and field services.
Our platform comprises various product areas including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, Omni-box communications, social media, invoicing & payments to name a few. We currently service over 20,000 agencies and 400,000 small & medium businesses with a 200+ strong team that works remotely across 15 nations.
We encourage you to check out our youtube channel to learn more about our platform - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
About the role
We are currently seeking an exceptional candidate to undertake an exciting role as Senior Product Manager, Lead Generation. This role will be responsible for driving our lead generation product strategy with a view to increasing revenue growth, improving lead generation and conversion, and ensuring constant product innovation. The core focus will be optimizing our current lead generation offerings and introducing new commercial offerings into the market by driving the lead generation roadmap from concept to delivery.
Expectations of the role:
- Must be a graduate at least, preferably an engineering or management graduate. MBAs are welcome.
- Should be fluent in written and spoken English.
- Been a product manager for a few years in startup(s)
- A good understanding of website builders, funnel builders, forms, and survey builders
- Development or a UI / UX Designer background will be huge a plus
- Should be well-spoken and presentable because a lot of your work will involve client interaction over zoom
- Should be able to work remotely, yet maintain close proximity with management and team.
- Should have sufficient experience as a business analyst or product manager/associate, preferably in a startup.
- Should be self-motivated to work from a remote location and be able to build a good rapport with the team
Your Responsibilities
- Develop and Deliver Quarterly Roadmaps
- Coordinating with developers, designers, testers, and marketers on day-to-day operations such as the execution of the Agile development lifecycle, writing requirements documents, user stories, and use cases, creating acceptance criteria, sketching wireframes, and preparing marketing collateral.
- Acting as the product owner during two-week-long sprints where major functionalities are tried out, tested, and deployed. Should be in charge of the daily standups and be able to direct the engineering team to meet deadlines.
- Interfacing with clients to collect requirements, performing market research, and analyzing competition to come up with better features.
- Presenting client demos, onboarding clients, working with customer support, and gathering client feedback to make customer success possible.
- Ability to juggle and multitask when others are busy and focused on their specific line of work. Report daily, weekly and monthly updates to the senior management.
- Work with multiple teams across HighLevel and collaborate with customers to internationalize all the product areas and localize where needed.
Your Core Skills
- Strong bias for action
- Fast learner and have passion for what you choose to do!
- Knowledge and understanding of marketing and lead generation
- Understanding of website builder tools
- Forming authentic and trustworthy connections with both internal and external stakeholders
- Successful in negotiations, resolving conflicts, and working with others toward a shared goal
- Remain objective and avoid projecting your own preferences onto customers
- Manage tight deadlines, market demands, prioritization conflicts, and resource constraints
- Know how to push hard on the right priorities, with urgency but without a sense of panic or stress
Hiring Process will involve
- Introduction call with an HR representative
- Interview with the hiring manager and technical lead
- Take Home Assignment
- Group discussion on the take-home assignment
- Interview with co-founder
Why should you join HighLevel?
HighLevel is an exciting place to work because of our passionate, driven team.
At HighLevel
- It’s never somebody else’s job
- We are passionately focused on adding value for our users
- We deliver fast using lean principles
- The Skateboard model drives our product design thinking and delivery.
- Features get released immediately or at most within 2 weeks.
- PM tests the acceptance criteria and QA performs extensive testing
- A good idea always gets tested in the market
- We take care of our team so our team can take care of our users
- We embrace that improvement is constant and iterative
- You will learn how to scale B2B SaaS Startup and build relevant, impactful products for customers
Skills:- Startups, SaaS, Product Lifecycle Management (PLM), Lead Generation and Reporting