Senior IT Systems Engineer

UpKeep is the top-rated software revolutionizing Asset Operations Management. We provide cloud-based SaaS, Industrial IoT sensors, data analytics tools, advanced enterprise integrations, and top-notch professional services. Our mobile-first solutions are modernizing workflows for deskless teams, and maximizing operational efficiency for over 3,000 customers including Shell, Yamaha, Unilever, McDonalds, Subway, Pepsi, and Marriott!

We're a Series B tech startup with 120+ team members across the US. We've been recognized as a "Best Place to Work" multiple years in a row by fostering an inclusive and mission-driven culture. UpKeep is ranked the #1 Facility Management software on Gartner, #1 Maintenance Management software on G2 Crowd, and FrontRunners on Software Advice.

This is a hybrid remote role and will require 3 days on site in our LA office

POSITION SUMMARY This role will be responsible for designing, configuring, and administering our IT infrastructure, business critical applications and systems.  The Senior Systems Engineer will be responsible for providing technical leadership for the IT function. Key areas of expertise are server virtualization, storage area networks, firewalls, switching fabric, office connectivity, local and wide area networking, computing security, information security processes, business continuity and documentation of the same. 

The Senior IT Systems Engineer will provide Tier 2 support for issues that are escalated and will work with the IT staff to lead problem management efforts, as well as post incident root cause analysis. 

While this role supports UpKeep employees across the US, the Senior IT Systems Engineer will be based in our Los Angeles-based HQ.

  At UpKeep, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. UpKeep is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status. 

Employee Benefits:

Full-time team members at UpKeep receive stock options, paid holidays, unlimited vacation/sick time, 401(k), 12-week paid parental leave, affordable health insurance options, and HSA/FSA options. We value work-life-harmony and believe that family and mental health should always come first. 

Company History & Product:

UpKeep was founded in 2014 by our CEO, Ryan Chan, based on an idea he had while using outdated desktop software as a Process Engineer in a manufacturing plant. He believed a mobile-first solution could significantly improve the productivity of the technicians he was working with. He was determined to build on this vision— so he quit his job, learned to write code, and created the first version of UpKeep from his family's garage!

Today, our cloud-based Software-as-a-Service (SaaS) and cutting edge Industrial IoT sensors modernize the way thousands of businesses around the world manage facilities, inventory, and equipment. Our Asset Operations Management software and powerful cloud ecosystem are helping teams achieve their digital transformation goals. We are providing meaningful value to an underserved, blue-collar workforce by streamlining workflows, improving collaboration, and making it easy to manage work orders and projects from anywhere, anytime!

We've raised $50 million in VC funding following a recent Series B funding round led by Insight Partners, Emergence Capital, Mucker, and Y Combinator. We're also building The Maintenance Community, the largest online forum and Slack group bringing industry professionals together to participate is discussions, webinars, podcasts, and courses.

Learn More! www.onupkeep.com www.onupkeep.com/careers

At UpKeep, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. UpKeep is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status.

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