Description If you like working in a small and fun startup environment, take full ownership and responsibility to deliver tangible results, Highlevel is the right place for you. You will play a key role being the voice of the customer on our engineering team. You will work closely with the customer support team and the engineering teams to triage and reproduce the issues faced by our customer and follow its full lifecycle until it is fixed and deployed to production. We seek an assertive individual with demonstrated QA skills, leadership experience.Skills:- SaaS, SDET, Manual testing, Performance Testing, JIRA, CI/CD, Automated testing, Software Testing (QA) and Test Automation (QA)Responsibilities
Work with the development team in an agile environment to test new and existing features. Design, write and execute test plans for new and existing product features. Work as a liaison between Customer Support and Engineering Teams. Ability to learn and understand complex systems and technical issues Capability to troubleshoot and debug external and internal issues. Designing, Developing, Maintaining, and updating the Test Automation Framework as per the need. Plan and design effective and elegant QA processes and metrics to support a rapidly growing codebase and products. Work with Customer support teams to answer engineering/product related questions, to reproduce customer issue, report bugs, verify bug fixes, etc. Collaborate and work with our small knit engineering team in an Agile environment.
Skills and Experience
A minimum of 3+ years of technical experience in Quality Engineering. Hands-on experience for Test Automation preferably using Javascript/Java and experience using tools that facilitate QA of large, Experience using tools that facilitate QA of large-scale, high volume SaaS software deployments preferred. Understanding / Testing of Microservices-based software. Exposure to API testing using REST/SOAP Test automation experience such as Selenium ,Cypress or any other framework. Experience in Test Planning - Integration, Functional and Regression test cases from the requirements/stories Knowledge / Experience with Cloud-based platforms and technologies – AWS/Azure/GCP Hands-on testing experience with CI/CD deployments. Experience / Understanding of Perf Tests Experience / Understanding with Test and Code Coverage Tools and analysis.
Additional Skills
Prior experience in B2B SaaS or a CRM product or in a complex web based software product with multiple product areas utilising multiple services and technologies Experience working in cross-functional teams
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