Program Manager Level 2 Workplace Mental Health

Mental Health Commission of Canada- English

Posted: over 2 years ago

Company Website
https://remoteOK.com/r...
Position type
full time
Job source
Remote ok
Category
programming
Remote
Yes
Salary
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Job location
About

Reports To:                       Manager, Workplace Mental Health

Department:                      Mental Health Advancement, Programs and Priorities

Position Type:                   Full-time, Permanent

Location:                           Ottawa, Ontario (with the possibility of working remotely on a permanent basis)

Application Deadline:      November 19, 2021 (At this time, this posting is open to internal candidates only)     

 

ORGANIZATIONAL BACKGROUND

The Mental Health Commission of Canada (MHCC) is a non-profit organization created to focus national attention on mental health issues and to work to improve the health and social outcomes of people living with mental health problems and illnesses.

The Commission is a leader nationally and internationally in several areas. Building upon the work done to date, the core mandate, and the unique position of the Commission, and guided by Changing Directions Changing Lives: The Mental Health Strategy for Canada, the Commission will focus in the areas of, substance use, suicide prevention, population-based initiatives, and engagement. This prioritization will enable the Commission to be successful in meeting its mandate, staying focused, and having a measurable impact for those living with mental illness and their families and caregivers.

The Mental Health Commission’s head office is in Ottawa, Ontario.

 

POSITION OVERVIEW

The Mental Health Commission of Canada (MHCC) is committed to helping employers create and maintain mentally healthy workplaces by providing the tools, information, and support needed to ensure that every person in Canada can go to work knowing their organization recognizes the importance of psychological health and safety in the workplace.

The MHCC is seeking a highly motivated and experienced individual to lead and support several of its initiatives, including but not limited to workplace mental health. Reporting to the Manager, Workplace Mental Health and working in collaboration with other team members in MHCC, the Program Manager, Level 2, Mental Health Advancement, will contribute to the strategic direction of the MHCC’s Workplace Mental Health Program, and will assist with, and in some cases lead, the development and delivery of program materials and services to support the mental health of workers and the creation of psychologically healthy, safe and productive workplaces.

 

DUTIES AND RESPONSIBILITIES

 

Education

  • Lead and support the development and delivery of knowledge products, presentations, and educational and training program content
  • Prepare briefing notes and other corporate reports as required
  • Respond to external and internal inquiries

 

Program Development and Delivery

  • Support manager in ensuring timely and effective delivery of WMH workplan
  • Review, analyze, and synthesize key reports and relevant literature
  • Liaise with stakeholders to help ensure program materials meet needs
  • Contribute to the strategic direction and operational plan of the WMH Program
  • Lead and support the development of program tools, materials and delivery methods (i.e. presentations, education and training modules, facilitator manuals, participant workbooks, program manuals for internal and external consultants, etc.)
  • Manage client and stakeholder relationships
  • Deliver elements of the MHCC Workplace Mental Health Program in a consistent and credible manner
  • Identify and in some cases manage the work of suitable external service providers as required
  • Mentor and delegate where applicable

 

Business Development

  • Build and enhance relationships with relevant stakeholders and partners
  • Lead and support the development of marketing materials and campaigns
  • Effectively represent MHCC at conferences, events, and webinars throughout Canada
  • Explore prospective and existing needs of organizations and help them determine their best course of action

 

Administrative

  • Manage schedule and personal energy needs
  • Work with contracts administrator to develop and execute contracts in a timely manner
  • Track leads, conversions, activities, and outcomes in Salesforce
  • Track expenses and submit expense reports in a timely manner
  • Track performance and engage in ongoing discussions with Manager, Workplace Mental Health
  • Contribute to the recruitment, hiring, onboarding and management of future team members as the team expands

 

SKILLS AND EXPERIENCE

Technical:

  • Knowledge of the field of workplace mental health as well as an understanding of implementing standards
  • In particular, strong understanding of the National Standard of Canada on Psychological Health and Safety in the Workplace and workplace mental health issues in Canada
  • Good understanding of mental health promotion and recovery principles
  • Demonstrated experience implementing occupational and/or psychological health and safety programs and management systems is a strong asset
  • Strong knowledge of occupational health and safety, human rights and workers compensation legislation in Canada is an asset
  • Demonstrated experience in identifying and applying effective practices in workplace health, safety, and wellness (e.g., education, training, resource development, stakeholder engagement) and evaluating the uptake, use and impact of this knowledge
  • Strong public speaking and facilitation skills, as well as experience developing and delivering presentations and training, in person and virtually, in a corporate setting to diverse audience groups
  • Experience managing projects and an ability to identify project risks and propose risk mitigation strategies. 
  • Ability to identify and provide strategies to connect with key stakeholders to foster partnerships, with the end goal of progressing the work forward
  • Experience in providing strategic input towards key departmental efforts and initiatives
  • Strong computer skills (Microsoft Word, Excel, PowerPoint, Outlook, Adobe, Mural, etc.)
  • Ability to run and participate in virtual meetings, educational events, and training using a variety of virtual communication platforms
  • Knowledge of Salesforce or other CRM would be an asset

Non-technical:

  • Strong interpersonal and communication skills (written, oral, and listening)
  • Proven stakeholder engagement skills with a history of developing effective working relationships with stakeholders at multiple levels
  • Strong organizational and time/energy management skills with ability to set goals and manage multiple priorities effectively
  • Results oriented, creative, and possessing a high degree of initiative as well as the ability to work autonomously
  • The ability to learn quickly and work independently and to function in a rapidly changing environment
  • Demonstrated ability to learn new information quickly and ability and aptitude to stay current by upgrading skills
  • Ability to work in a high-pressure environment with short or tight timelines in some cases
  • Ability to focus on completion of long-term projects
  • Ability to interact professionally with internal and external contacts
  • Personal integrity, sound judgment and an honest and ethical approach.
  • Highly motivated by teamwork
  • Self-disciplined and able to work alone or in isolation when necessary

 

QUALIFICATIONS

  • Bachelor’s degree in a related discipline; Masters is an asset
  • Minimum of five years experience in occupational health and safety management or workplace mental health
  • Fluency in English communication (oral and written) is required
  • Bilingualism (French and English) is a strong asset

 

COMPETENCIES

Values and Ethics

Respectful of Diversity

Continuous Learning

Results Management

Financial Management

Teamwork and Cooperation

Oral/Written Communication

Health, Safety and Wellness (Physical and Psychological)

                See Commission Competency Framework – Employee Level, Organizational and Core for details.

 

PHYSICAL/COGNITIVE DEMANDS

  • Moderate to extended periods of time spent in meeting type settings
  • Extended visual requirements (5 plus hours) due to computer related work
  • Extended periods of time spent in sitting position (computer work, meetings etc. 5 plus hours)
  • Moderate to high requirement for effectively managing time, attention, and energy between numerous duties and responsibilities
  • High degree of concentration required
  • Moderate to high analytical and interpretive requirements
  • Highly attentive to details
  • High analytical and interpretive requirements
  • Proficiency in remote working environment or open office environment or hybrid of both
  • Moderate to high level of stamina during travel and work time requirements
  • Must be able to work effectively from home temporarily or as needed; including the availability of reliable internet and working environment (desk, chair, etc.); please note that the commission does not reimburse for internet, utilities or other home office type expenses including desks, chairs, etc.

 

PSYCHOLOGICAL DEMANDS

  • Comfortable speaking in front of others in small or large groups, in person, virtual and pre-recorded
  • Continuous deadline driven requirements
  • Moderate level exposure to stress resulting from potentially complex interactions, stakeholder relations, and output requirements
  • Moderate level requirement to maintain concentration for extended periods of time in order to maximize stakeholder engagement, perform situational strategic analysis and interpretation of data and minimize errors
  • Capacity to effectively organize and prioritize own work
  • Moderate to high degree of emotional intelligence required in order to develop and maintain good relationships, communicate clearly, influence and inspire others, work well in a team, and manage conflict
  • Responsive to possible rapid changes in priorities
  • Adaptable to change (organizational and environmental)
  • Performance goals and objectives are established yearly and regularly reviewed
  • Occasional extended travel requirements (up to 10% and greater at times) and extension of workday beyond 7.5 hours

 

The Mental Health Commission of Canada is committed to diversity in the workplace and workplace well-being. As such, applications from individuals from diverse backgrounds such as; First Nations, Inuit, and Métis, members of a visible minority group and those with lived experience of mental health problems or illnesses are welcomed and encouraged.

The Mental Health Commission of Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Accessible formats and communication supports for applicants are available upon request by contacting Human Resources at hr@mentalhealthcommission.ca

While working remotely, the Commission will not be responsible to reimburse any internet charges, or other home office expenses, including utilities or other furniture/equipment, in order to be able to work from home.

Please apply for this position on our website at: http://www.mentalhealthcommission.ca/English/about/careers

We appreciate all applications but only those selected for an interview will be contacted.

 

 

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