Siftâs operations team is looking for a Dispute Analyst to join our team. The operations team is a group of specialists who are obsessed with achieving success for our clients. Attention to detail is an understatement and any initiative that doesnât have the merchantâs best interest at heart is rejected. Seriously, donât be surprised to see analysts get goosebumps after they win a chargeback for a merchant..
Dispute analysts play a critical role in our disputes resolution business and must be highly detail oriented. Analysts must ensure that chargeback representation and documentation sent to payment processors on behalf of our clients are complete and error free. Analysts are expected to work independently and efficiently to meet goals, cross train in other areas of the business, and provide exceptional customer support.
Sift is the leading innovator in Digital Trust & Safety. Hundreds of disruptive, forward-thinking companies like Zillow, and Twitter trust Sift to deliver outstanding customer experience while preventing fraud and abuse.
The Sift engine powers Digital Trust & Safety by helping companies stop fraud before it happens. But itâs not just another anti-fraud platform: Sift enables businesses to tailor experiences to each customer according to the risk they pose. That means fraudsters experience friction, but honest users do not. By drawing on insights from our global network of customers, Sift allows businesses to scale, win, and thrive in the digital era.
Letâs Build It Together
At Sift, we are intentionally building a diverse, equitable, and inclusive workplace. We believe that diversity drives innovation, equity is a fundamental right, and inclusion is a basic human need. We envision a place where all Sifties feel secure sharing their authentic selves and diverse experiences with their teams, their customers, and their community â ultimately using this empowerment and authenticity to build trust and create a safer Internet.
This document provides transparency around the way in which Sift handles personal data of job applicants: https://sift.com/recruitment-privacy
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