Community Program Manager

About the Filecoin Foundation Filecoin Foundation (FF) is an independent organization that facilitates governance of the Filecoin network, funds critical development projects, supports the growth of the Filecoin ecosystem, and advocates for Filecoin and the decentralized web. In 2017, the creators of Filecoin envisioned that an independent Filecoin Foundation would serve as the long-term governance body for the Filecoin Ecosystem. They gave the Foundation the mandate to “grow an open ecosystem for decentralized storage” and to “give developers an open and sustainable platform to build, enhance and monetize those services.” They wanted the Foundation to be modeled on Foundations for other open source projects like the Apache Software Foundation, the Mozilla Foundation and the Linux Foundation. The Filecoin Foundation operates independently of Protocol Labs, the organization that designed and built the Filecoin network. As a member of our early-stage team, you will have the opportunity to help define our growth as the organization scales. This is a full-time position, remote from anywhere in the world.

Job Description Filecoin Foundation is looking for a talented Community Program Manager who can engage with the Filecoin community across multiple channels, synthesize information from various sources to surface and unstick problems, and operate on cross-functional teams to liaise between the community and the Foundation. The ideal candidate has a savvy approach to community engagement and can make members feel welcome. This person will act as a critical bridge between the wider Filecoin community and the Foundation, as a wayfinder for community members to find the resources and support they need  and triage to the right people within the Foundation.

A typical day in this role doesn’t exist.  Working with online communities means being able to constantly reprioritize, identify opportunities for kick-starting conversations, and read between the lines to proactively identify tools, solutions, and other opportunities for improving the experience of community members.  One day, you may be bopping around our (many) Slack channels, providing updates and bringing folks together; the next, you’re working with our ecosystem team to redesign the ‘Filecoin Community’ landing page; the next day, you find a complex system problem that the community needs help deliberating. Regardless, you're proactive, confident and capable, and value your role as a source-of-truth for problem solving.  You also have great judgment, knowing when to drop a meme and when to provide clear instructions.

This position is designed to own program execution across multiple global community engagement priorities.  The person who will thrive in this role should be naturally proactive and have the ability to easily transition between strategic thinking and tactical/detailed execution and project management. The kind of person who isn’t afraid to insert themselves and loves chatting, networking, and building connections while also focusing on ways to create repeatable and scalable processes will thrive in this role.    

This position requires both a head for technical problems and a heart for people problems.  As such, no single academic or professional background is preferred over another. Our team is diverse and interdisciplinary, and we welcome your interesting, non-traditional, and/or early career experiences. 

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