Business Intelligence Manager

8x8

Posted: over 2 years ago

Company Website
https://remoteOK.com/r...
Position type
full time
Job source
Remote ok
Category
programming
Remote
Yes
Salary
---
Job location
Remote, US Eastern Time Zone Hours, United States
About

As an industry leader and Software-as-a-Service provider our mission at 8x8, Inc. (NYSE:EGHT) is to transform the future of business communications. The 8x8 Open Communications Platform (TM) uniquely brings together Voice, Video, Collaboration, Contact Center, and enterprise-class API solutions, helping businesses across the globe transform their customer and employee experience, and empowering workforces worldwide to work smarter.

For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, Twitter, and Facebook.

The data platform team at 8x8 is transforming the way the company does business. The vision for this team is simple: build a self-service platform that can be leveraged by internal stakeholders (partners) to address data needs at the speed of business and allow users to derive insights on how to improve business processes and make informed decisions. Our team works directly with leaders and analysts across every business function to identify, size, and evaluate ways to operationalize data to drive value for our consumers and 8x8. We are the experts on data and the go-to people for disseminating consistent, actionable information to business leaders. We are looking for a leader with the proven ability to deliver on key initiatives and foster collaboration to create an environment of trust and transparency.

Responsibilities ·       Provide technical and team leadership for the Business Intelligence team with a focus on setting the direction on the current and future state of the data stack ·       Understand customers’ overall data state, IT and business priorities, and corporate success measures to develop long term roadmap ·       Apply technical expertise to architect solutions that meet business and IT needs and enable the data platform to scale to support additional use cases ·       Execute on building data solutions for business intelligence and assist in effectively managing and monitoring the data ecosystem of analytics, data lakes, warehouses, platforms, and tools ·       Monitor progress, manage risk, and ensure key stakeholders are kept informed about progress and expected outcomes ·       Work on broad-scale client engagements. Foster two-way relationships with client personnel at appropriate levels to ensure a symbiotic relationship between the BI team and its stakeholders ·       Take the lead on data governance, data quality and data architecture initiatives ·       Standardize metrics and reporting across the organization ·       Drive high-quality work products within expected timeframes and on budget. ·       Work to make sure the priorities for the team are properly aligned not only to business needs, but also skill sets and development goals for the team members ·       Lead business intelligence platform integration and maintenance to drive adoption - includes working with upstream teams to aggressively address process or data quality issues ·       Support leadership in identifying and defining strategy, goals, and metrics that drive value for the company ·       Own success of team by ensuring BI team is able to measure results related to roadmaps/KPIs and consequent ROI for the company ·       Work with product owner to provide short to mid term focus for the team by planning, developing, and delivery of team initiatives and milestones ·       Empower and encourage members of your team to grow their skillset and advance their career goals while enabling an environment of business continuity ·       Coach team on providing stakeholders an analytical partnership that helps product teams validate goals and uncover new opportunities

Who You Are ·       Bachelor's degree in an analytical or operational field (e.g. business or economics) or equivalent experience ·       Minimum of 5+ years of relevant leadership experience with a focus on data engineering and business intelligence or similar roles ·       Strong understanding of data warehouse/data marts and ETL, star/snowflake dimensional modelling, slowly changing dimensions ·       A track record of building successful data platform teams - hiring and developing a team of Data Engineers, BI Engineers, and Analysts ·       Experience with big data/cloud technologies like AWS, GCP etc ·       Experience with cloud platform data warehouse technologies. e.g. Snowflake ·       Experience building, implementing and transitioning across data stacks ·       Communication and critical thinking are essential, you must be able to listen and understand the question and develop and deliver clear insights. ·       Extensive SQL experience including stored procedures, complex joins, creation of views, and database scripting ·       Proficiency in at least one programming language used for data engineering such a python ·       Experience navigating various types of database models to build data sets for analytics and model training and development ·       Strong analytical and problem-solving skills, including the ability to apply quantitative analysis techniques to real-world business problems ·       Strong project management skills and designing process evaluations ·       Experience working in an Agile Project Development team ·       Experience with end-user facing business intelligence tools, e.g. Tableau Server, Power BI  ·       Ability to explain complicated or technical information in a simple way to non-technical audiences ·       Ability to work autonomously, prioritize effectively and get things done ·       Excellent written and verbal business communication skills ·       Excellent project management, analytical, and problem-solving skills. ·       Ability to lead initiatives across a diverse, geographically dispersed, multicultural environment ·       Demonstrated ability to manage, develop and motivate a team  

8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

For 8x8 jobs located in the US: 8x8 participates in the E-Verify program. View the Participant Poster in English | Español. View the Right to Work Poster in English | Español.

We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws.  Learn more or email us at careers@8x8.com (Include “Reasonable Accommodation” in the subject line)

For European Job Applicants our Job Applicant Privacy Notice can be found here.

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