BPO QUALITY ANALYST

QEOSOL TECH SOLUTIONS PVT LTD

Posted: 3 months ago

Company Website
https://cutshort.io/jo...
Position type
full time
Job source
Cutshort
Category
programming
Remote
No
Salary
2.5 - 3.5 lacs/annum
Job location
Hassan
About

ROLE : BPO QUALITY ANALYST (QA)

EDUCATION: ANY DEGREE

EXPERIENCE: 1-5YRS (PREFERRED RELEVANT EXPERIENCE ONLY)

WORK FROM OFFICE: 24*7 (3 SHIFT/DAY-Rotational Shift)

NOTICE PERIOD : IMMEDIATE JOINEE

LOCATION : HASSAN, KARNATAKA


JOB DESCRIPTION:


BPO QUALITY ANALYST-Roles and Responsibilities


  • Strong analytical and facilitation skills.
  • Monitoring product standards and implementation of quality control programs.
  • The Quality Executive role is to ensure that the quality is maintained which is ensured through regular process compliance checks including both data as well as process audits.
  • Performing the internal audit cycle based on facts.
  • Planning, organizing, updating and maintaining documentation related to quality parameters.
  • Highly self-motivated and directed, with keen attention to detail.
  • Good time management skills
  • Keeping quality documentation up to date.
  • Analyzing the working progress of employees with set parameters.
  • Responsible for the review and update of the program quality plans.

  • Proficiency in the English language is mandatory. 
Skills:- Internal audit, Quality audit, Documentation and KPI

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